How to Change or Correct Your Name on a Swiss Airlines Ticket
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When booking a flight, entering your name correctly is essential. However, mistakes can happen, and when they do, it’s crucial to know how to rectify them. Swiss Airlines understands this and offers a straightforward process for changing or correcting your name on a ticket. Here's an in-depth look at Swiss Airlines' name change policy, including the steps, costs, and limitations involved.
Swiss Airlines Name Change Policy Overview
Swiss Airlines allows minor corrections to names on flight tickets under specific conditions. These changes are typically made when a passenger accidentally enters a typo or small error in their name during booking. However, Swiss Airlines does not allow a full name change, meaning you cannot transfer a ticket to another person entirely. Instead, the airline will only correct the name for the originally intended passenger.
The name on your ticket must match the name on your government-issued ID or passport. If there’s any mismatch, even if it’s a small typo, it could result in issues during check-in or boarding.
Types of Name Corrections Allowed
Swiss Airlines typically permits minor corrections to:
Spelling mistakes – You can fix common typographical errors like one or two incorrect letters in your first or last name.
Name order – If you have accidentally reversed your first and last names, the airline can correct the order without additional charges.
Maiden name to married name (or vice versa) – If you need to update your name due to marriage or divorce, Swiss Airlines may allow this change, but you might be required to show official documentation, such as a marriage certificate.
Inclusion of middle name – Some passengers may forget to include their middle name, and if required for international travel, Swiss Airlines can add or correct this detail.
Steps to Correct Your Name on a Swiss Airlines Ticket
If you’ve made a mistake with your name when booking your flight, it’s essential to act promptly. Here’s how you can correct your name:
Contact Swiss Airlines customer service – The most straightforward way to make a name correction is to contact the airline directly. You can call their customer service line or visit a Swiss Airlines office. Ensure you have your booking reference and a copy of your passport or ID handy.
Make the changes online (if applicable) – Depending on the type of ticket you purchased, Swiss Airlines may allow certain changes through their "Manage Booking" portal on their website. You will need to log in with your booking reference and last name, then follow the prompts to correct your name. However, if it’s a more significant change, you may still need to contact customer support.
Submit required documents – If your name change involves legal reasons, such as marriage or divorce, you may need to provide additional documentation, including a government-issued certificate showing the name change.
Fees for Name Corrections
Swiss Airlines generally does not charge a fee for minor name corrections, such as fixing a spelling error or adjusting the name order. However, if the correction requires more administrative work, such as adding legal documentation, a small service fee might apply. It’s always best to check with the airline for specific details on the fees that may be involved based on your ticket type and the nature of the correction.
Name Change Restrictions
There are some important restrictions to be aware of when it comes to name changes on Swiss Airlines:
No ticket transfers – Swiss Airlines does not allow you to change the name on a ticket to another person entirely. The name correction process is only for fixing mistakes or legal name changes for the same traveler.
Timing – It’s recommended to request a name correction well before your travel date. While some changes can be processed quickly, last-minute requests could cause complications, especially if the correction involves additional documentation.
Conclusion
Swiss Airlines’ name change policy provides flexibility for passengers who may have made an error when booking their flight. While the airline allows minor corrections without significant hassle, it’s important to remember that tickets cannot be transferred to another person. To avoid travel disruptions, ensure your name matches your ID or passport, and promptly correct any mistakes. For more complex name corrections, contact Swiss Airlines customer service to guide you through the process smoothly.
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